Any order confirmation must reach us the latest 2 working days before the date of the event.
The order is considered firm and final upon receipt of the quotation signed, dated by the customer, marked “good for agreemen t” and accompanied by the payment of a deposit corresponding to 100% of the total amount including VAT of the order.
• 8 days before the event, a first variation in the number of guests is sent to us, confirmed in writing. Failing this, the number of guests indicated on the signed quotation will be retained for invoicing.
• The final number of participants (invoicing basis) must reach us within 3 working days (72 hours) before the event, at 12 noo n, followed by written confirmation.
• In the event that we notice a change greater or less than 20% in the estimate made, we reserve the right to invoice the costs already incurred for this service. A new estimate may then be issued by us for final approval in the event of an increase, decrease or partial cancellation of a service.
• We reserve the right to refuse a modification in case of force majeure (strike, fire, bad weather, etc…) or in the context of the supply of a product not mentioned in our prices.- Any telephone reservation or modification of any kind made to the file must be confirmed in writing, by mail, fax or e-mail in order to be admissible.
Any telephone cancellation or modification of any kind made to the file must be confirmed in writing, by mail, fax or e-mail in order to be admissible.
Technical and administrative costs are invoiced in the event of cancellation of an order for a given day according to the deadlines thus defined:
Invoices are payable within 15 days. The Formeret Group provides the following payment methods:
• The normal payment period In accordance with the provisions of Article L 4431 of the French Commercial Code, the payment period for our invoices may not exceed 45 days at the end of the month or 60 days from the invoice date.
• Failure to pay the amounts due within the time limit set by law will result in the application of late payment penalties, which are due the day after the due date indicated on the invoice. The new article D. 441-5 of the French Commercial Code sets the amount of the fixed indemnity for recovery costs at 40 euros.
The purpose of this allowance is to compensate for recovery costs in the event of late payment in order to cover administrative and internal costs related to late payment.
Penalties are due without the need for a reminder.They shall run from the day following the date of payment on the invoice or, failing that, on the 31st day
following the date of receipt of the goods or the end of the performance of the service.The late payment penalty rate will be equal to the interest rate applied by the European Central Bank plus 7 points.
The customer will be required to pay the amount without prior notice, any interest for a started month being due.
• Any loss, damage, disappearance, breakage of the equipment made available to customers will be invoiced at its replacement price and are not included in the price of our services. Similarly, any disappearance of property belonging to our customers or their guests is not covered by any insurance. These ad ditional costs related to the organization of an event are the responsibility of the customer.
• The equipment is made available for one day unless otherwise specified in our quotation.
• Excessive consumption of alcoholic beverages by participants is the responsibility of the event organizer. Under no circumstances would L’espace Cléry be considered responsible for overflows and breakages caused by excessive consumption.
• Any complaint, when the space is made available or the delivery of goods and drinks, not mentioned to our reception team, will be considered null and void. No claims will be received later.
• For hygiene reasons, no goods may be taken back or exchanged in the case of food products.All disputes relating to this sale shall be subject to the exclusive jurisdiction of the Paris Commercial Court.
All disputes relating to this sale shall be subject to the exclusive jurisdiction of the Paris Commercial Court.